The ISP's guide to solving the WiFi support paradox

In this eBook, you’ll discover:

The challenges with providing WiFi support

The effects of WiFi support calls on support KPIs

How innovative ISPs are overcoming them these challenges

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RouteThis Inc 2021

Customer home networks are quickly becoming the primary driver for ISP tech support calls. In this guide, we’ll outline the challenges with providing WiFi support, and explore how innovative ISPs are overcoming them.

According to Parks Associates, four of the top five technical issues experienced by broadband subscribers are WiFi-related.