A smart home brand’s ultimate guide to surviving holiday support demand

Want to survive and thrive in the face of holiday demand? In this eBook, you’ll discover:

Why seasonal sales spikes directly impact support teams

What unanticipated costs your team could face

How to handle the holiday season without overwhelming support agents

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RouteThis Inc 2021

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Between Black Friday, Cyber Monday, and the holiday season, the last quarter of the year is a busy one for smart home brands. With annual sales numbers increasing by tens of millions every year, and Black Friday alone estimated to bring in $17 billion in 2021, how can support teams keep up?

Since 2017, smart speaker manufacturers have
seen anywhere from 39% to 48% of their entire annual sales happen entirely within the last three months of the year.

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