Looking to improve operational efficiency for your ISP?
In this infographic, you’ll discover how RouteThis can help your ISP:
Identify root causes in a fraction of the time
Empower every support agent to work like a top performer
Teach subscribers to resolve WiFi issues without agent intervention
RouteThis Inc 2021
info@routethis.com
Between fierce competition and consumer expectations, it’s not easy for ISPs to get ahead in today’s market. How can they deliver on the quality of experience subscribers want without increasing cost to serve? The answer lies in technology—and here’s how leading ISPs are using the RouteThis platform to make it happen.
On average, 15% of agent time is spent gathering information to help subscribers with WiFi issues. RouteThis can analyze and identify these issues in less than two minutes.
And more