Best practices for improving support efficiency and minimizing truck rolls

WEBINAR

With WiFi-related issues accounting for over 30% of ISP support calls and almost 20% of those ending in unnecessary truck rolls, ISPs are already seeing reduced efficiency and increased costs due to home network issues. Throw in the current labor shortage and recent budget constraints, and many are struggling to manage this ever-increasing demand without increasing headcount.

In this webinar, experts from RouteThis and WISPA explore:

Challenges ISPs face when trying to provide the WiFi experience subscribers expect

Best practices for improving support efficiency and minimizing tech visits for WiFi-related issues

Technologies ISPs can use to help their existing teams increase efficiency, reduce OPEX and even generate revenue