Unboxing the reasons behind product returns

In this infographic, you’ll discover:

Must-know facts behind smart home device returns

Why these returns are so problematic for teams

What smart home brands can do to reduce returns 

For smart home brands, product returns are a major concern. They’re expensive, time-consuming, and high-effort for support teams to manage—and they quickly turn into larger issues like difficult revenue tracking and poor reviews. So why do these devices come back, and what can smart home teams do to keep more devices in homes?

The number-one issue consumers encounter with smart home devices is loss of WiFi connectivity—but that isn’t always the device’s fault.


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